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Terms and Conditions

Terms and Conditions

Last updated: 10/10/2026

Who Operates the Site and Acceptance of the Terms

lumenstarly operates this website as a commercial provider of specialised training courses focused on live production decks and control rooms, including multi-camera switching, live broadcasting techniques, real-time video operation, and professional management of television and streaming productions. By accessing or using the site, creating an account, enrolling in a course, or submitting any information, you agree to these terms in full. If you do not agree, you must stop using the site immediately. These terms constitute a binding contract under the laws of the United Kingdom.

Eligibility and Permitted Use

You must be at least 18 years old and capable of entering into a binding contract to use this site or enrol in courses. Use is permitted only for lawful personal or professional development purposes related to broadcast and production training. You may not use the site or course materials for any commercial resale, redistribution, or competitive training offering without prior written consent from lumenstarly. Access is granted on a non-exclusive, non-transferable basis for the duration of your enrolment or subscription period.

Prohibited Conduct

You must not attempt to copy, record, or distribute course content, video lessons, or control-room simulations. You must not harass instructors or other users, upload malicious files, attempt unauthorised access to systems, or use the site in any way that breaches UK data protection or broadcasting regulations. Violations may result in immediate termination of access and reporting to relevant authorities.

Accounts, Submissions, and User Content

When you create an account or submit assignments, feedback, or course-related materials, you grant lumenstarly a licence to use that content for delivering and improving the service. You remain responsible for the accuracy of your submissions. Accounts may be suspended if login credentials are shared or if activity breaches these terms. Payment details are processed securely through third-party providers and are not stored by lumenstarly.

Ownership of Site Content, Trademarks, and Permitted Limited Use

All course materials, videos, diagrams, and website content remain the exclusive property of lumenstarly or its licensors. You receive a limited licence to view materials for your personal training only. No trademark, logo, or branding may be reproduced without permission. Any permitted excerpts must include appropriate attribution and may not be altered.

Third-Party Services and Links

The site may reference or link to third-party platforms for video hosting, payment processing, or external broadcasting tools. lumenstarly does not endorse or guarantee the accuracy, security, or availability of these services. You use them at your own risk and should review their separate terms.

Availability, Changes, Suspension, and Termination

lumenstarly aims to maintain continuous access but does not guarantee uninterrupted service. Courses or features may be updated, suspended, or discontinued with reasonable notice. lumenstarly may terminate your access for breach of these terms without refund in serious cases. You may cancel enrolment subject to the refund policy stated at the time of purchase.

Disclaimers Subject to Mandatory Consumer Law

Course outcomes depend on individual effort and prior experience. lumenstarly provides training on an as-is basis and does not warrant specific employment results or certification success. Nothing in these terms excludes liability for death or personal injury caused by negligence, fraud, or any other rights that cannot be limited under UK consumer law.

Limitation of Liability

Subject to non-excludable rights, lumenstarly's total liability for any claim arising from the site or courses is limited to the amount you paid for the relevant course in the twelve months preceding the claim. lumenstarly is not liable for indirect, incidental, or consequential losses, including loss of data, profits, or business opportunities.

Indemnity

You agree to indemnify lumenstarly against claims, losses, or expenses arising from your breach of these terms, misuse of course materials, or violation of third-party rights in connection with your use of the site.

Governing Law, Courts, and Consumer Dispute Rights

These terms are governed by the laws of England and Wales. Disputes shall be resolved in the courts of England and Wales, except that consumers resident in the UK retain the right to bring proceedings in their local courts and to use alternative dispute resolution services where applicable under consumer protection legislation. UK GDPR, the Data Protection Act 2018, and the Privacy and Electronic Communications Regulations apply to any personal data processed.

Severability, Waiver, Changes, Contact Route, and Last-Updated Date

If any provision is found invalid, the remainder continues in force. Failure to enforce any right does not constitute a waiver. lumenstarly may update these terms; continued use after notice constitutes acceptance. Contact lumenstarly via the form on the Contacts page or at [email protected], 01494 671234, or Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG. These terms were last updated on 10/10/2026.