Cookies Policy

Last updated: 10 October 2026

This Cookies Policy explains how lumenstarly uses cookies and similar technologies on our website. We are based in the United Kingdom and specialise in professional training for live production decks, control rooms, multi-camera switching, live broadcasting techniques, real-time video operation and the management of television and streaming productions. The policy is written in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and the Privacy and Electronic Communications Regulations (PECR). It provides clear information so that visitors can understand what data is collected and how they can control their preferences.

What cookies and similar technologies are

Cookies are small text files that are placed on your device when you visit a website. They allow the site to recognise your device, remember preferences and improve functionality. Similar technologies include web beacons, pixels and local storage. These files can store information such as your IP address, browser type, pages visited, time spent on site and actions taken during a session. They do not contain personal data in themselves but can be linked to identifiers that enable recognition across visits.

Why the site uses cookies and similar technologies

We use these technologies to ensure the website operates correctly, to remember user choices such as consent settings, to understand how visitors interact with course information pages and to measure performance. Without them certain essential features would not function and we would be unable to provide a reliable service to people interested in our specialised training programmes.

Categories of cookies we use

Cookies fall into five main categories on this site. Strictly necessary cookies enable core functions such as page navigation and access to secure areas. Functional cookies remember preferences like language or form inputs. Analytics or performance cookies collect aggregated data on how the site is used. Advertising or targeting cookies would be used only if we ran promotional campaigns, which we currently do not. Social-media cookies are not deployed because we do not embed third-party social sharing tools.

First-party versus third-party cookies

First-party cookies are set directly by lumenstarly and relate only to our domain. They are used for essential operations and to store consent records. Third-party cookies may be set by service providers we engage for analytics or content delivery. These providers process data on our behalf under contract and are not permitted to use the information for their own marketing purposes.

Session versus persistent cookies and retention periods

Session cookies are temporary and are deleted automatically when you close your browser. Persistent cookies remain on your device for a defined period or until you delete them. Our necessary cookies typically expire at the end of the session. Functional preference cookies last up to twelve months. Analytics cookies are retained for a maximum of twenty-four months before automatic deletion or renewal upon revisit. These periods are kept to the minimum necessary for the stated purpose.

Data handled and purpose of each category

Strictly necessary cookies handle data such as session identifiers and consent status to allow basic site navigation and to record your cookie choices. Functional cookies store display preferences and form data to improve usability during course enquiries. Analytics cookies collect anonymised usage statistics including page views, referral sources and device information to help us refine the presentation of our training programmes. No category collects sensitive personal data.

Legal basis for each category under UK law

Strictly necessary cookies are exempt from consent requirements under PECR because they are essential for the service you request. All other categories rely on your consent, which is obtained through our site-wide cookie banner before any non-essential cookies are set. You may withdraw consent at any time without affecting the lawfulness of processing already carried out. Consent records are stored for three years to demonstrate compliance.

Cookie and provider table

Strictly necessary – Consent storage cookie named consent_status, set by lumenstarly, duration session, purpose records your acceptance or rejection of other categories.
Functional – Preference cookie named user_prefs, set by lumenstarly, duration twelve months, purpose remembers language and form selections.
Analytics – Measurement cookie named _ga, set by Google Analytics, duration twenty-four months, purpose provides aggregated usage statistics.
Analytics – Measurement cookie named _gid, set by Google Analytics, duration twenty-four hours, purpose distinguishes unique visitors for performance reporting.

How the consent manager works and how to change choices

Our cookie banner appears on first visit and allows you to accept all, reject non-essential or manage preferences individually. Selections are saved immediately and can be updated at any time by revisiting the banner through a link in the footer. Withdrawing consent stops further setting of non-essential cookies and deletes existing ones where technically feasible. The banner is accessible and keyboard-navigable to accommodate all users.

Browser-level controls and consequences of disabling cookies

Most browsers allow you to block or delete cookies through settings menus. Blocking all cookies will prevent the site from functioning correctly, including loss of consent memory and inability to submit enquiry forms. Deleting cookies will remove stored preferences but will not delete data already processed. Instructions for common browsers are available from their official support pages; we recommend reviewing them regularly.

International transfers

Some analytics providers may transfer data outside the United Kingdom. Where this occurs we rely on UK adequacy regulations or standard contractual clauses approved by the Information Commissioner’s Office. Further details appear in our Privacy Policy, which can be accessed via the site footer.

Policy changes and contact

We review this policy periodically and update it when our practices or legal requirements change. The current version is always available on this page. If you have questions about our use of cookies please contact us using the details on the Contacts page or write to [email protected], Beaconsfield Studios, Station Road, Beaconsfield, Buckinghamshire, HP9 1LG or telephone 01494 671234. We aim to respond within one month.